Placing an order with CustomKings is easy! Simply select your desired product, and use our online design tool to upload your artwork, add text, or choose from our clipart library. Once your design is perfect, select your sizes and quantities, and proceed to checkout.

For the best print quality, we prefer vector files such as AI, EPS, SVG, or PDF. We also accept high-resolution raster files like JPG, PNG, and TIFF (minimum 300 DPI). If you're unsure, upload what you have, and our design team will review it and let you know if any adjustments are needed.

Absolutely! Our expert design team is here to help bring your vision to life. If you need assistance with your design, have an idea you want refined, or need a logo cleaned up, please contact us. We offer design services to ensure your custom apparel looks perfect.

At CustomKings, we pride ourselves on flexibility! For many of our products, there is no minimum order quantity, meaning you can order just one custom item. However, some specialized printing methods or bulk discounts may have minimums. Please check the product page for specific details.

Yes, you can! We understand the importance of seeing and feeling your custom apparel before a large order. You can order a single unit as a sample. Please note that sample orders are processed at the standard per-unit price.

We strive for the highest color accuracy. However, due to variations in monitor calibration and the nature of printing on fabric, there might be slight differences between what you see on your screen and the final printed product. If color accuracy is critical, please discuss your specific needs with our design team.

Production times vary depending on the complexity of your order and current demand. Standard production typically takes 3-10 business days. Shipping time is additional and depends on your chosen shipping method and destination. You'll receive an estimated delivery date at checkout.

We offer various shipping options to meet your needs, including standard ground, expedited, and express shipping. Shipping costs and estimated delivery times will be calculated at checkout based on your location and chosen service.

Yes, CustomKings ships worldwide! International shipping costs and delivery times will vary. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country, which are the responsibility of the recipient.

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery directly on the carrier's website.

While we take great care in packaging your order, unforeseen issues can occur. If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Due to the custom nature of our products, we cannot accept returns or offer exchanges on custom-printed items unless there is a manufacturing defect or an error on our part (e.g., incorrect design, size, or product sent). Please review your order carefully before finalizing it.

If you receive an order with a manufacturing defect, an incorrect design, product, or size due to an error on our part, please contact us within 7 days of receiving your order. We will review the issue and, if confirmed, gladly replace the item or issue a refund. Please provide photos of the error.

We begin processing custom orders very quickly to ensure timely delivery. Therefore, order cancellations or changes are only possible within a very short window after placement, typically within 24 hours. Please contact us immediately if you need to modify or cancel your order. Once production has started, changes or cancellations may not be possible.

You can reach our friendly customer service team via email at contact@customkings.ca, by phone at +1 403-475-2878, or through our "Contact Us" form on the website. Our hours of operation are Monday - Friday, 9:00 AM - 5:00 PM EST.

Yes, we offer competitive bulk discounts for larger orders! The more you order, the more you save. Discount tiers are automatically applied in your cart, or you can contact us for a custom quote on very large orders.

CustomKings offers a wide range of apparel for customization, including t-shirts, hoodies, sweatshirts, tank tops, hats, polos, and more! Explore our product catalog to see all available options.

We utilize various high-quality printing methods depending on the product and design complexity, including Direct-to-Garment (DTG), Screen Printing  and Heat Transfer Vinyl (HTV). Our system selects the optimal method for your design and product to ensure the best results.